MSA LEGAL PTY LTD (ABN [insert ABN]) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy outlines how we collect, use, disclose, and protect your personal information.
1. What Personal Information We Collect
We may collect the following types of personal information:
• Full name, contact details (phone, email, address)
• Date of birth
• Identification documents
• Employment and occupation details
• Financial information (for billing or legal purposes)
• Sensitive information where necessary (e.g. in estate matters)
• Any information you provide to us in the course of our legal services
2. How We Collect Personal Information
We collect personal information when you:
• Contact us via phone, email, or our website
• Engage us for legal services
• Fill out forms, attend meetings, or provide documents
• Interact with our website or online services (e.g. forms or client portals)
3. How We Use Your Personal Information
We use your personal information to:
• Provide legal services and advice
• Communicate with you
• Meet our legal and professional obligations
• Process payments and manage billing
• Improve our services and website
4. Disclosure of Personal Information
We may disclose your information to:
• Third-party service providers (e.g. IT, accounting, document storage)
• Courts, tribunals, and regulatory authorities (as required by law)
• Other parties in legal matters, where authorised by you
We take reasonable steps to ensure third parties comply with privacy obligations.
5. Security of Personal Information
We take all reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes secure document storage, firewalls, password protection, and data access controls.
6. Access and Correction
You may request access to the personal information we hold about you. If any of the information is inaccurate, incomplete or outdated, please contact us and we’ll take reasonable steps to correct it.
7. Website and Cookies
Our website may use cookies and similar technologies to improve user experience. We do not collect identifiable personal information via cookies unless you provide it voluntarily (e.g. through a contact form).
8. Changes to Our Privacy Policy
We may update this policy from time to time to reflect changes in the law or our practices. The latest version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy or would like to make a complaint, please contact:
MSA LEGAL PTY LTD
Email: info@msalegal.com.au
Phone: 02 9299 0222
Address: 25 Drummoyne Ave Drummoyne NSW 2047
We take privacy complaints seriously and will respond promptly in accordance with the Privacy Act.
